How to order?
ONLINE SHOP (www.coinvaultph.com)
Go to SHOP section to browse all the products available at our online shop
ADD TO CART the product/s that you wish to buy. If you are satisfied with your order/s and wish to check out, just click the shopping cart icon and proceed to CHECKOUT.
Input your email address and the necessary information needed on the SHIPPING ADDRESS section
Proceed to CONTINUE TO SHIPPING
For the payment, you have two options. You can pay using your credit/debit card , GCASH and Cash on delivery (COD)
Click COMPLETE ORDER once you choose your mode of payment
Please take note of your order number.
You will receive updates regarding your order/s through email or sms/facebook.
If you have more questions and concerns, please don't hesitate to contact us!
I still haven’t received my shipment. What do I do with this?
Once the orders are shipped out. What we can do is help you guys track your parcels and monitor its current location - but with regards to the date on when you’ll receive the items ordered is already out of our control. For this matter, you can verify and ask for a follow-up of the parcel with the courier chosen.
How do I contact you guys?
Send us a message below!
Or you may contact us at firstname.lastname@example.org for partnership or any other inquiries.
We have a project/business proposal. Can we schedule an appointment?
Yes, but It will depend on our availability, please do email us first at email@example.com
What hardware wallets support the Ronin hot wallet?
All Trezor hardware wallets support Ronin
Can I secure my NFTs using a hardware wallet?
You can secure your NFTs by connecting a hardware wallet to your hot wallet (Metamask, Phantom, Ronin, Yoroi etc.)
You can also directly transfer your NFTs inside your hardware wallet using a feature of the Ledger hardware wallet.
Shipping & Return
Do you ship outside Metro Manila?
Yes, we use LBC for transactions within provincial areas.
How long will it take to get my order?
It depends on where you are. Orders processed here will take 1-5 business days to arrive. Provincial areas can take anywhere from 5-8 days. Delivery details will be provided in your confirmation email.
What shipping carriers do you use?
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Refund policy- Unopened items can be returned for full refund shipping covered by buyer Replacement: Opened items have to be inspected to rule out tampering or intentional damage
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.